Department for public grievances

The department is responsible to interact with public and try to find solutions if the matter is within the authority of the department. The officials in-charge will have to act as quickly as possible to resolve the matter. Some of the major responsibilities of the department apart from many others include the following:

1. Analyze the nature of the complaint. Recommend for correction in the system. If you feel that certain rules will always give birth to complaints and act as a major irritant for the public.
2. HOD must take up such cases and involve other department head for corrections.
3. No correction is possible nor allowed in the case of fundamental guidelines of the new regime of administration.
4. Your department can smoothen the flow of governance, accommodating all public for building up a prosperous nation.
5. Your department must interact with all other departments for performing your duties.
6. All complaints filed should be attended within 24 hrs if the matter is of normal and easy to find solutions. The remaining should not take more than 3 days to come to the conclusion.
7. Mark a copy to the vigilance department if the matter is regarding bribery allegation or of criminal nature.
8. Approach court if there is strong dispute between two sections of individuals or communities. Court decision is the final. All are supposed to accept the decision and oblige. Any disrespect to the court’s decision will be viewed seriously and will invite capital punishment. Police should take a note of such issues and take action immediately. Arrest all concerned and produce them to the court.

The department head must convene meetings with senior officials of the department and make a complete draft of rules, regulations and by-law of each and every function of the department. This is 100% required for the smooth functioning of the department. You must ensure that these by-laws are framed in accordance with the fundamental guidelines of the new regime of administration. All the existing rules and regulations of the department will automatically become null and void with the introduction of the new regime of administration. All employees must follow the new rules and regulations in letter and spirit without fail.

The draft must be framed 100% in accordance with the guidelines of the new regime of administration and forward the same to HR department, who will go through the draft and re-confirm all aspects of the by-laws including the man power requirement. HR department has to reconfirm that the rules and regulations are not contradicting with the fundamental guidelines of the new regime of administration and put up the same to the head of the nation for final approval. The approved draft thereafter becomes a rule, regulation and by-law of the department. This must be done on a war-footing basis. The entire process must be completed within a time limit of 122 days from the date of enforcement of the new regime of administration. The final approved rules and regulations of the department will be the new constitution of the new regime of administration for the department. The process of incorporating any changes, amendments, alterations, additions or deletions can be suggested by the head of the department at a later stage and the same has to be forwarded to HR department for scrutiny and should be sent to the head of the nation for ratification. A printed copy of this new constitution has to be given to all senior officials within the department and a copy each to all other heads of the departments for their reference.

Violation of the above guidelines will result in nothing less than death warrant. The invisible forces of Nature are tracing and tracking every moment of all of you. Do not take any risk of violating the guidelines of the new regime of administration. It will be at the cost of your life.

All the corrupted people will have to face death warrant punishment, if they do not make use of the final chance to escape from the punishment as provided in Amnesty scheme.

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